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FAQ

COLLECTION OF QUESTIONS AND ANSWERS

Call 781 717 717   or send a message sklep@eurowolle.pl 

PURCHASING CONDITIONS

Shopping in online stores often raises doubts and uncertainty. At Eurowolle, we want you to feel completely comfortable not only in our bedding, but also in our store. That’s why we created FAQ to answer the basic questions of our customers. 

WHAT WILL YOU LEARN FROM OUR FAQ?

Here you will find answers to the most common questions our customers ask us. However, if you have additional doubts, want to ask about an issue that is not covered here or have other comments, please contact us via the form. 

 

WHAT WOOL IS USED TO PRODUCE YOUR PRODUCTS?

Corresponding to the products: 
1. Woolen products in fleece such as: 
- quilts 
- pillows 
- blankets 
- yoga products 
- woolen accessories 
Made of wool - 100% Merino - European breeding. 

2. Products from the Merino Line series, filled with 100% pure new wool. 
Made of wool - 100% Merino - European breeding. 

3. Products from the Royal Alpaca series. 
Made of wool - 100% Alpaca wool - a combination of Huacaya and Suri wool.

HOW SHOULD YOU WASH AND CARE FOR WOOL PRODUCTS?

The preferred method for cleaning wool is dry cleaning. It is included in the offer of conventional dry cleaners. By using this cleaning method, we do not expose our woolen products to deformation or hair loss.

 

Hand washing The product can be washed by hand, at a maximum of 30 ° C. Additionally, when rinsing the wool product, the water temperature should be gradually reduced. This action will avoid deformation of the product. In the next step, gently squeeze and dry the product in a horizontal position. This way we prevent the material from being pulled out. The recommended product for maintaining wool products is an antibacterial detergent and protective agent with lanolin. Lanolin , which we offer in our online store, is a product with a unique recipe and a delicate floral scent, intended for refreshing and washing products made of 100% pure new wool such as: merino, angora, camel, lama, cashmere. View product. 

Machine washing Machine washing is not recommended. Moreover, washing only on programs recommended for wool washing, marked with a special certified sign. Drying in tumble dryers is not recommended. The recommended drying method is to dry it in natural conditions, i.e. hanging the product outdoors.

IS POLYESTER MICROFIBER FILLING SAFE?

Yes, these are materials that are safe for our health. Microfiber and polyester have anti-allergic properties.

Microfiber is perfectly breathable, which is beneficial for our body. Moreover, it quickly absorbs and evaporates water. 

Polyester is a durable material and does not deform. Silicone fibers are flexible and safe for allergy sufferers.

HOW LONG WILL THE DUVET/PILLOW LAST?

The guarantee of long-term use is compliance with the maintenance conditions in accordance with the information on the product label.

DOESN'T A PERSON SWEAT WHEN SLEEPING UNDER A MICROFIBER DUVET?

Microfiber has very good water-absorbing properties and evaporates very quickly. That's why we don't sweat excessively under a microfiber duvet.

DOES A PERSON SWEAT WHEN SLEEPING ON A PILLOW WITH POLYESTER FILLING?

It is a natural process that humans sweat, adjusting their body temperature to the surroundings.

The polyester filling absorbs water very well, so we do not feel any discomfort when sleeping on a pillow with polyester filling.

HOW TO CHOOSE THE RIGHT DUVET SIZE?

The size of the duvet should be adjusted to the height of the sleeping person and the size of the bed. 

We assume appropriate for each bed size:

bed: 

90 cm (140x200cm)

140 cm (200x200cm)

160 cm (220x200cm)

180 cm (240x220cm)

WHAT SHOULD YOU PAY ATTENTION TO WHEN CHOOSING A PILLOW? / WHAT PILLOW IS BEST FOR THE SPINE?

When choosing a pillow, pay attention to its filling. It is worth knowing that the pillow can be filled with artificial granules as well as natural fiber. Granules made of thermoelastic foam allow for precise adjustment to the natural body position during sleep. That is why it is the best choice for people suffering from spine diseases. The LHIMBI PROFI SILVER LINE pillow adapts to the shape of the head and neck, so it does not cause any health pressure.

NATURAL OR ANTI-ALLERGIC PRODUCT – WHAT TO CHOOSE?

It all depends on who the quilt is intended for. If we are looking for products for allergy sufferers, we recommend products with anti-allergic properties. Products from the MEDICO SILVER series, which contain silver particles, are particularly recommendable. That is why they effectively prevent the multiplication of mites and bacteria.

For people who value natural products, we recommend products made of wool. Products from the MERINO LINE series are filled with merino wool. They are characterized by the ability to thermoregulate, ventilate and absorb moisture.  

Unlike artificial fibers, merino wool fibers also have rehabilitation properties. They have a relaxing and soothing effect. Additionally, they are recommended for rheumatological pain and nervous system problems.

At Eurowolle, we are passionate about wool and its beneficial effect on health and comfort of sleep and rest.

Contakt

tel:  (+48) 885 525 253

ul. Wałbrzyska 38
58-160 Świebodzice

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